:root{--navy:#1e3f5e;--navy2:#2b5680;--cyan:#4ab4ce;--bg:#f2f5f9;--card:#fff;--text:#16202e;--muted:#6b7686;--line:#e1e6ee;--ok:#16a34a;--err:#dc2626;--r:12px}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;font:15px/1.5 system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif;background:var(--bg);color:var(--text);min-height:100vh;display:flex;flex-direction:column}
a{color:#0a7fa0}
h1{font-size:1.45rem;margin:0 0 .6rem;line-height:1.25}
h3{font-size:1rem;margin:1.2rem 0 .5rem}
.muted{color:var(--muted)}.small,small{font-size:.85rem}
code{background:#eef3f8;padding:.15rem .45rem;border-radius:6px;font-size:1.1rem}

/* hlavička */
.top{background:var(--navy);color:#fff;position:sticky;top:0;z-index:10;box-shadow:0 2px 8px rgba(0,0,0,.15)}
.topin{max-width:1180px;margin:0 auto;padding:.55rem 16px;display:flex;align-items:center;gap:1rem;flex-wrap:wrap}
.brand{display:flex;align-items:center;gap:.6rem;color:#fff;text-decoration:none;font-size:1.05rem;letter-spacing:.02em}
.brand b{color:var(--cyan);font-weight:600}
.top nav{margin-left:auto;display:flex;gap:.2rem;flex-wrap:wrap}
.top nav a{color:#d7e3f3;text-decoration:none;padding:.45rem .7rem;border-radius:8px;font-size:.93rem}
.top nav a:hover,.top nav a.on{background:var(--navy2);color:#fff}
.top nav a.new{color:var(--cyan)}
.menubtn{display:none;margin-left:auto;background:none;border:1px solid #2c4a74;color:#fff;font-size:1.2rem;border-radius:8px;padding:.25rem .65rem}
@media(max-width:820px){.menubtn{display:block}.top nav{display:none;width:100%;flex-direction:column;margin:0 0 .4rem}body.nav-open .top nav{display:flex}}

.wrap{max-width:1180px;width:100%;margin:0 auto;padding:18px 16px 40px;flex:1}
.foot{text-align:center;color:var(--muted);font-size:.82rem;padding:16px}
.foot a{color:inherit}

/* karty, formuláře */
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:16px;margin-bottom:12px}
.narrow{max-width:680px;margin-left:auto;margin-right:auto}
.auth{max-width:420px;margin:6vh auto 0;text-align:left}
.authlogo{display:block;margin:0 auto 10px}
.auth h1{text-align:center}.auth>p.muted{text-align:center}
label{display:block;margin:.6rem 0;font-weight:500;font-size:.92rem}
input:not([type=checkbox]),select,textarea{display:block;width:100%;margin-top:.3rem;padding:.6rem .7rem;border:1px solid #cdd5e0;border-radius:9px;font:inherit;background:#fff;color:inherit}
input:focus,select:focus,textarea:focus{outline:2px solid var(--cyan);outline-offset:-1px;border-color:var(--cyan)}
textarea{resize:vertical}
input[type=file]{padding:.45rem;background:#f8fafc}
label.chk{display:flex;gap:.55rem;align-items:flex-start;font-weight:400;margin:.4rem 0}
label.chk input{margin-top:.25rem;width:17px;height:17px;flex:none}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:0 14px}
.cols{columns:2;column-gap:14px}
@media(max-width:600px){.grid2{grid-template-columns:1fr}.cols{columns:1}}
.btn{display:inline-block;border:1px solid #cdd5e0;background:#fff;color:var(--text);padding:.6rem 1rem;border-radius:9px;font:inherit;font-weight:500;cursor:pointer;text-decoration:none;text-align:center}
.btn:hover{border-color:var(--navy2)}
.btn.primary{background:var(--navy);border-color:var(--navy);color:#fff}
.btn.primary:hover{background:var(--navy2)}
.btn.danger{color:var(--err);border-color:#f3c4c4;background:#fff}
.btn.full{width:100%;margin-top:.6rem}
.btns{display:flex;gap:.5rem;flex-wrap:wrap}
.flash{padding:.7rem 1rem;border-radius:10px;margin-bottom:12px;background:#e8f7ee;color:#14532d;border:1px solid #bfe6cd}
.flash.err{background:#fdecec;color:#7f1d1d;border-color:#f5c2c2}
.flash.big{font-size:1rem}
.pagehead{display:flex;align-items:center;justify-content:space-between;gap:1rem;flex-wrap:wrap;margin-bottom:12px}
.pagehead h1{margin:0}
.back{display:inline-block;margin-bottom:10px;text-decoration:none;color:var(--muted)}

/* statistiky a filtry */
.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-bottom:12px}
.stat{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:12px 14px;text-decoration:none;color:var(--text)}
.stat b{display:block;font-size:1.6rem;color:var(--navy)}
.stat span{color:var(--muted);font-size:.85rem}
@media(max-width:600px){.stats{grid-template-columns:repeat(2,1fr)}}
.filters{display:flex;gap:8px;flex-wrap:wrap;align-items:center;padding:10px}
.filters input,.filters select{margin:0;width:auto;flex:1 1 150px}
.filters input{flex:2 1 220px}

/* seznam požadavků */
.trow{display:flex;gap:12px;justify-content:space-between;align-items:center;text-decoration:none;color:inherit;border-left:4px solid var(--line);padding:12px 14px;margin-bottom:8px}
.trow:hover{border-color:#b9c6d8}
.pr-line-vysoka{border-left-color:#f59e0b}.pr-line-kriticka{border-left-color:var(--err)}
.tno{font-size:.8rem;color:var(--muted);letter-spacing:.02em}
.ttitle{font-weight:600;font-size:1.02rem;margin:.1rem 0}
.tmeta{font-size:.84rem;color:var(--muted)}
.tbadges{display:flex;flex-direction:column;align-items:flex-end;gap:4px;flex:none}
@media(max-width:600px){.trow{flex-direction:column;align-items:flex-start}.tbadges{flex-direction:row;flex-wrap:wrap}}
.empty{text-align:center;color:var(--muted);padding:30px}
.badge{display:inline-block;padding:.15rem .55rem;border-radius:99px;font-size:.78rem;font-weight:600;white-space:nowrap}
.st-novy{background:#e0f2fe;color:#075985}.st-resi_se{background:#ede9fe;color:#5b21b6}
.st-vyreseno{background:#dcfce7;color:#166534}.st-uzavreno{background:#e5e7eb;color:#4b5563}
.pr-nizka{background:#f1f5f9;color:#64748b}.pr-normalni{background:#f1f5f9;color:#334155}.pr-vysoka{background:#ffedd5;color:#9a3412}.pr-kriticka{background:#fee2e2;color:#991b1b}
.cc{font-size:.8rem;color:var(--muted)}
.tag{display:inline-block;font-size:.72rem;background:#e8eef6;color:var(--navy2);padding:.05rem .45rem;border-radius:6px;font-weight:600;vertical-align:middle}
.tag.int{background:#fef3c7;color:#92400e}

/* detail */
.thead{margin-bottom:12px}
.thead h1{margin:.15rem 0 .4rem}
.tgrid{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:14px;align-items:start}
@media(max-width:900px){.tgrid{grid-template-columns:1fr}}
.tgrid aside form{margin:0 0 12px}
.msg .mhead{margin-bottom:.4rem}
.msg .mhead .muted{font-size:.82rem;margin-left:.3rem}
.msg .mtext{white-space:normal;overflow-wrap:anywhere}
.msg.first{border-top:3px solid var(--navy)}
.msg.staffmsg{background:#f4fbfe;border-color:#cdeef7}
.msg.internal{background:#fffbeb;border-color:#fde68a}
.event{font-size:.83rem;color:var(--muted);margin:0 0 10px 6px;padding-left:10px;border-left:2px solid var(--line)}
.event span{opacity:.8}
.files{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}
.thumb img{width:120px;height:90px;object-fit:cover;border-radius:8px;border:1px solid var(--line);display:block}
.file{display:inline-block;padding:.4rem .7rem;border:1px solid var(--line);border-radius:8px;text-decoration:none;background:#f8fafc;font-size:.88rem}
.reply .replybar{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin-top:10px}
.reply .replybar select{width:auto;margin:0}
.reply .replybar .btn{margin-left:auto}
.reply input[type=file]{margin-top:.4rem}
.info dl{margin:0;display:grid;grid-template-columns:auto 1fr;gap:.35rem .8rem;font-size:.9rem}
.info dt{color:var(--muted)}.info dd{margin:0;overflow-wrap:anywhere}

/* tabulky */
.table{padding:0;overflow-x:auto}
table{width:100%;border-collapse:collapse}
th,td{padding:.65rem .9rem;text-align:left;border-bottom:1px solid var(--line);vertical-align:top}
th{font-size:.8rem;color:var(--muted);font-weight:600;background:#f8fafc}
tr:last-child td{border-bottom:0}
tr.inactive td{opacity:.55}
.role{font-size:.8rem;font-weight:600;padding:.1rem .5rem;border-radius:6px}
.r-admin{background:#0b1f3a;color:#fff}.r-employee{background:#d9f4fb;color:#0b5a6e}.r-customer{background:#eef2f7;color:#334155}
.tabs{display:flex;gap:6px;margin-bottom:10px;flex-wrap:wrap}
.tabs a{padding:.35rem .8rem;border-radius:99px;text-decoration:none;color:var(--text);background:#e6ebf2;font-size:.88rem}
.tabs a.on{background:var(--navy);color:#fff}
.sec{border-top:1px solid var(--line);margin-top:1rem}
.center{text-align:center}

/* přehled za firmu */
.report .rhead{display:flex;justify-content:space-between;align-items:flex-end;gap:1rem;margin:4px 0 12px}
.report h2{margin:.1rem 0 0;font-size:1.5rem}
.rmonth{font-size:1.1rem;font-weight:600;color:var(--navy2);text-transform:capitalize}
.rstats .stat b{font-size:1.5rem}
.rgrid{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:12px;margin-bottom:12px}
.rgrid .card{margin:0}.rgrid h3{margin-top:0}
.bars{display:flex;flex-direction:column;gap:7px}
.bar{display:grid;grid-template-columns:minmax(90px,38%) 1fr 26px 40px;gap:8px;align-items:center;font-size:.88rem}
.bar .bl{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.bar .bt{background:#eef2f7;border-radius:6px;height:12px;overflow:hidden}
.bar .bt i{display:block;height:100%;background:linear-gradient(90deg,#123a66,#19c3e6);border-radius:6px}
.bar.prio .bt i{background:linear-gradient(90deg,#f59e0b,#ef4444)}
.bar b{text-align:right}.bar small{color:var(--muted);text-align:right}
.nowrap{white-space:nowrap}
.filters input[type=month]{flex:0 1 170px}
@media print{
  @page{size:A4;margin:12mm 10mm}
  *{-webkit-print-color-adjust:exact;print-color-adjust:exact}
  .top,.foot,.noprint,.flash{display:none!important}
  body{background:#fff;font-size:11px;display:block}
  .wrap{padding:0;max-width:none;margin:0}
  .card,.stat{box-shadow:none!important;border:1px solid #d5dbe3;border-radius:8px}
  .report .rhead{margin:0 0 10px}
  .report h2{font-size:18px}
  .rbrand img{width:46px;height:auto}
  .stats.rstats{grid-template-columns:repeat(4,1fr)!important;gap:8px;margin-bottom:8px}
  .rstats .stat{padding:8px 10px;break-inside:avoid}
  .rstats .stat b{font-size:17px}
  .rstats .stat span{font-size:10px}
  .rgrid{grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:8px}
  .rgrid .card{padding:10px;break-inside:avoid}
  .rgrid h3{font-size:12px;margin-bottom:6px}
  .bar{font-size:10px;grid-template-columns:minmax(60px,38%) 1fr 16px 34px;gap:5px}
  .bar small,.bar b{white-space:nowrap;font-size:9.5px}
  .bars{gap:4px}
  .bar .bt{height:8px}
  .table{overflow:visible;padding:0;break-inside:auto}
  table{font-size:10px;table-layout:auto}
  thead{display:table-header-group}
  tr{break-inside:avoid}
  th,td{padding:5px 6px}
  th{font-size:9.5px}
  .report td,.report td.small,.report .small,.report small{font-size:10px}
  .report td small{font-size:9px}
  .rstats .stat small{font-size:9px}
  .badge{font-size:9px;padding:1px 6px}
  .report table td:nth-child(3){min-width:200px}
  a{color:inherit;text-decoration:none}
  .report>p.muted{margin-top:6px;font-size:9.5px}
}

.notif{border-top:1px solid var(--line);margin-top:1rem}
label.inl{display:flex;align-items:center;gap:.6rem;flex-wrap:wrap;font-weight:400;margin:.4rem 0 .4rem 1.7rem}
label.inl select,label.chk select.mini{width:auto;display:inline-block;margin:0;padding:.3rem .5rem}
label.chk select.mini{margin-left:.3rem}
.rbrand{display:flex;align-items:center;gap:14px}
.brand img{height:30px;width:auto}
.shrinkinfo{display:block;margin-top:4px;font-size:.8rem}